TERMS & CONDITIONS:
Welcome to our website and thanks for making the time to check out our Terms which apply with respect to your use of the website and our services. It’s important that you read these terms and conditions carefully because by using our website you will be deemed to have accepted our Terms.
The information contained on this website is intended for general information only. While we endeavour to ensure that information on the website is correct, sometimes errors or inaccuracies do occur, for which we apologise. We do not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this website. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this website. We reserve the right to make changes at any time and without notice to you, to any element of this website.
To the extent permitted by New Zealand law, we make no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this website or any other website. Except as otherwise described, all materials on this website are made available only to provide information about this website, and the services which we offer. This website is controlled and operated by us, from offices within New Zealand.
Details contained on this website relating to the services and the sale of the services through this website have been prepared in accordance with New Zealand law and may not satisfy the laws of any other country. We make no representations or warranties as to whether or not the information or services available from this website are appropriate or available for use in other countries. If you choose to access this website from outside New Zealand you are responsible for compliance with applicable local law.
3. Intellectual Property
This website and all intellectual property rights, including graphics, logos, trademarks, design, text, icons, the arrangement of them, sound recordings and all software relating to this website, are owned by us, or in some cases, a related body corporate or third party, and unless stated, is copyright. These intellectual property rights are protected by New Zealand and international laws.
You may view our website and its contents for personal and non-commercial use only, and as such this is subject to copyright law and the Copyright Act 1994. You may not in any form or by any means reproduce, modify, distribute, store, transmit, publish or display within another website or create derivative works from any part of this website or commercialise any information obtained from any part of this website without our prior written permission or, in the case of third party material, from the owner of the copyright in that material.
Nothing contained in this website is to be interpreted as a recommendation to use any information on this website in a manner which infringes the intellectual property rights of any person, company or entity. We make no representations or warranties that your use of the information on this website will not infringe such intellectual property rights.
4. Other Websites
Please note that although this site may have some hyperlinks to other third party websites, these sites have not been prepared by us and are not under the control of us. These links are provided for convenience only and may not remain current nor maintained. We should not be construed as endorsing, approving, recommending or giving preference to these third parties or their websites, or any information, products or services referred to on those third party websites unless expressly stated. You link to these websites at your own risk and should make your own enquiries as to the privacy policies of these third parties. We are not responsible for information on, or the privacy practices of, such websites. We are not responsible for the availability of any of these links.
5. Secure Data
Given the nature of the internet, we cannot guarantee that any data transmission is totally secure. Whilst we take precautions to protect information, we do not warrant and cannot ensure the security of any information you transmit to us. You therefore transmit to this website at your own risk. However, once we receive your transmission, we will take reasonable steps to preserve its security. If you become aware of any problems with the security of the data or the website, please contact us immediately by email.
Given the nature of the internet, we cannot guarantee that this website is free from viruses, fault or other conditions which could damage or interfere with your computer systems, and we do not warrant that your access to this website will be uninterrupted, error free or that any defects will be corrected. You assume the risk of any damage to your property as a result of using this website, and to the maximum extent permitted by law, we disclaim all liability for any errors, omissions and faults. You must take your own precautions to ensure that the process which you use for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. For the avoidance of doubt, we do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of this website or any linked website.
We may use a cookie file containing information that can identify the computer you are working from. The cookie file is anonymous as it only gives us details of your IP address, PC platform (Windows, NT or Mac), browser (e.g. Microsoft, Google or other, plus the version of Browser) and domain (whether you are accessing the site from NZ or elsewhere).
8. Use of Your Information and Material
We appreciate any suggestions ("unsolicited ideas") you may have regarding ways in which this website may be improved or materials which we may add to this website. Any unsolicited ideas that you submit to us will not be regarded as confidential and will become our property. We may use, reproduce, disclose, publish, modify, adapt and transmit them to others, without restriction or any obligation to compensate you.
We make no representations or warranties of any kind, express or implied, in relation to any information, content, materials or products included in this website or to its availability, functionality or performance, except as otherwise provided under any applicable law. We do not, nor do our officers, employees, agents and other representatives accept responsibility for any loss or damage, howsoever caused (including through negligence or matters outside our control), which you may directly or indirectly suffer in connection with your use of this website or any linked website, nor do we accept any responsibility for any such loss arising out of your use of, or reliance on, information contained on, or accessed through, this website. To the maximum extent permitted by law, we disclaim any such representations or warranties as to the completeness, accuracy, merchantability or fitness for purpose of this website or the information that it contains.
The use of the information on this website is at your own risk. To the extent permitted by law, we exclude all liability of us, our officers, employees, agents and other representatives in respect of any injury, loss or damage arising out of, or related to, the use, or inability to use, the information on this website or provided through this website through email. This limitation of liability includes, but is not limited to, compensatory, direct, indirect or consequential damages, interruption of business, loss of data, income or profit, loss of, or damage to property, and third party claims. If any liability is not able to be excluded by law, we limit our liability to the re-supply of the relevant information or services.
You agree to indemnify us, our officers, employees, shareholders, agents and other persons involved in the creation of this website from all damages, losses, penalties, fines, expenses and costs (including legal costs) which arise out of or relate to your use of this website, any information that you provide to us via this website or any damage that you may cause to this website. This indemnification includes, without limitation, liability relating to copyright infringement, defamation, invasion of privacy, trade mark infringement and breaches of the Fair Trading Act 1986.
11. Electronic Transactions Act
12. Applicable laws
This website and these Terms shall be governed by, and construed in accordance with, the laws of New Zealand and the courts of New Zealand shall have non-exclusive jurisdiction to hear and determine any dispute arising in relation to this website or these Terms. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New Zealand and agree that the courts of New Zealand are a convenient forum in which to resolve any dispute arising in relation to this website or these Terms.
The information contained on this website has been prepared in accordance with New Zealand law and may not satisfy the laws of any other country. We make no representations, warranties, or guarantees as to whether or not the information or services available from this website are appropriate or available for use in other countries. If you choose to access this website from outside New Zealand, you are responsible for compliance with applicable local law.
If any provision of these Terms are found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the Terms, which will continue in full force and effect.
14. Changes to these Terms
We may, from time to time, add or remove information, products or services from this website without notice. We reserve the right to amend these Terms at any time without notice, and we may terminate your access to this website at any time without notice. Your continued use of this website will represent an agreement by you to be bound by the Terms as amended. Where your access to this website is terminated, all disclaimers and limitations of liability set out in these Terms will survive.
We collect data so that we can provide the best service possible to you
We take your privacy very seriously and are committed to keeping your privacy
We take every precaution to secure your data
We are transparent about how we use your data
You can access and modify most of your personal data as you need to
You can contact us about your data at any time
The long (and more formal version) is below, we recommend you read it. Have a cup of coffee ready….
We may, from time to time, collect and hold information about our customers or prospective customers as identifiable individuals (“personal information”). All such personal information will be handled and saved according to the provisions of the New Zealand Privacy Act 1993 or any successor legislation (“Privacy Act”).
2. Collection of your personal information
We may collect personal information about you from a number of sources, including directly from you, when you use our website or deal with us in-person, over the telephone or by letter or e-mail. For example, you may provide us with your personal information to enable us to provide you with information or services, respond to your enquiries, provide you with an e-receipt, or carry out a transaction that you have requested. Personal information collected by us may include your name, title, company name, email address, telephone number, postal or physical address, product purchases and preferences, credit card details or other personal information.
There are various situations in which we may request you to provide personal information to us, including as described in our Online Sales Terms and when you:
(a) complete forms on our website (including surveys, search forms, competition entry forms, registration forms, and order forms)
(b) create, modify, or use any accounts or registered user facilities available through our website
(c) send messages using our website (for example, when you ask us a question).
Except for information collected automatically, we will not attempt to collect personal information about you without your knowledge. In most circumstances, you can use our website without telling us who you are or revealing any personal information about yourself. You may decide not to provide your personal information to us. However, if you do not provide your personal information (or if you provide incorrect personal information), we might not be able to provide you with access to certain information, products or services.
Where we collect personal information about you from a third party source, we will take reasonable steps to make you aware of such collection and to make you aware of the purposes for which we are collecting your personal information from that third party source.
3. Automated collection from our website
When you visit our website, we may use automated tools and methods (such as cookies, sessions and website statistics software) to collect certain information about your visit, including:
(a) the internet protocol address and host name used by your computer to connect to this website
(b) the operating system and the browser your computer uses
(c) the search engine or inbound hyperlink you used to reach this website
(d) the date, time and duration of your visit
(e) the pages viewed by you
We may gather more extensive information if we are concerned, for example, about abnormal website usage patterns or website security breaches.
4. Website cookies
(a) personalise your visits to our website
(b) enable us to improve the content, reliability and functionality of our website
(c) enable you to use certain services or functionality
(d) evaluate the effectiveness of the advertising on our website
(e) track website usage patterns.
Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie. You may configure your web browser to not accept cookies, but you may experience a loss of functionality as a result.
5. Use and disclosure
The personal information we collect in relation to our customers and prospective customers will be used to provide customer services and operate our website. We may also use personal information as described in our Online Sales Terms and to:
(a) respond to any questions or correspondence from you
(b) improve our website and any related services
(c) monitor the quality and standard of services provided by us
(d) carry out internal research and development
(e) provide you with information about a service that you are using (including critical updates and announcements)
(f) eliminate the need for you to repeatedly enter the same information
(g) customise this website to suit your particular preferences and interests
(h) where you create a message using our website (for the purpose of sending that message to us or to any other recipient specified by you), send that message
(i) analyse website usage, trends and statistics
(j) verify your identity or to provide you with a replacement password when you forget your username or password for any account you have with us
(k) supply you with further information concerning products and services which may be of interest to you
(l) carry out any other use that is authorised by you or is notified to you at the time of collection.
As part of those activities, we will store the information and may disclose it to our employees, contractors and/or related bodies corporate.
(a) we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure
(b) we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for national security in the performance of their functions
(c) we believe that the use or disclosure is reasonably necessary to enforce any legal rights we may have, or is reasonably necessary to protect the rights, property and safety of you, us, or others
(d) we are required or permitted by law to disclose the information.
6. Unsubscribing to electronic messages
Where you have requested or authorised us to send you electronic messages (for example, newsletters and information concerning services which may be of interest to you) you can request us to stop sending you such messages by taking any one of the following steps:
(a) using the unsubscribe feature (if present) in any such message
(b) contacting us via email on email@example.com
Once we have received your request we will, as soon as is practicable, comply with that request.
7. Personal information about other people
8. Access and correction
Where we hold your personal information in such a way that it can readily be retrieved, you are entitled to have access to that information or to obtain our confirmation of whether we hold that information. We may require that you meet our reasonable costs of supplying this information to you. If we are unable to meet your request for access, we will let you know why.
If we refuse to provide you with access to your personal information, we will provide you with reasons for the refusal, in accordance with the requirements of the Privacy Act.
It is important to us that your personal information held by us is accurate, complete and current. Under the Privacy Act, you have rights to request correction of your personal information. To request access to, or correction of, your personal information held by us, contact us via email on firstname.lastname@example.org
9. Storage and security
Where we store your personal information will depend on the nature and purpose of the information and the manner in which you supply it to us. We will collect your personal information from, and may hold such information at, Eltorito & Associates Limited, 21 River Road, Ngatea or at our other offices and storage facilities (whether in New Zealand or overseas).
No data transmissions over the internet can be guaranteed as completely secure. Accordingly, we cannot warrant or guarantee the security of information transmitted from or to you. Once we have received your personal information, we will use reasonable efforts to protect that information against loss or misuse and against unauthorised access, use, modification, or disclosure.
10. Third party websites
This website may contain hyperlinks to third party websites. We are not responsible for the content of third party websites, or the manner in which those websites collect, store, use, and distribute any personal information you provide. When visiting a third party websites from hyperlinks on this website, we encourage you to review the privacy statements of those website so that you can understand how the personal information you provide will be collected, stored, used and distributed.
11. Privacy Officer
You may gain access to your personal information, make a complaint about breach of your privacy rights, or make enquiries about collection or use of your personal information by contacting us via email on email@example.com
12. Changes to this policy